Job Description

This is a critical and exciting opportunity to become the first dedicated employee in the U.S. market.

We are looking for someone with a strong technical background, primarily focused on service technician responsibilities, but who can also support sales activities as the business grows.

The ideal candidate will be hands-on, self-motivated, entrepreneurial, and culturally aware of working with a European (Austrian) company.

Initially, the position is service-oriented; however, successful performance could lead to broader business development and leadership roles, including support for establishing a formal U.S. subsidiary in the near future.

Key Responsibilities

• Installation, commissioning, and production support of furnace and dosing systems at customer foundries.
• Provide technical support during project planning and execution phases.
• Support urgent service needs and production ramp-ups for major U.S. OEM clients.
• Act as the primary technical and service contact for the North American customers.
• Provide regular maintenance, service, and technical troubleshooting support.
• Support informal sales efforts through client relationship management and opportunity spotting.
• Help lay the groundwork for establishing a U.S. subsidiary, including future hiring (second role likely focused more heavily on sales).

Qualifications

• Education & Certification:
• Degree in Electrical Engineering (must be licensed to operate in the U.S. market).
• Additional degree or strong experience in Mechanical and Pneumatic Engineering preferred.
• Technical Skills:
• Understanding of both electrical and mechanical systems.
• Basic robot programming skills (Fanuc and ABB).
• Basic PLC programming skills (Siemens).
• Professional Skills:
• Strong customer service and client-facing capabilities.
• Ability to work independently and report remotely without daily supervision.
• Willingness and flexibility to travel extensively across North America (~50–70% depending on location).
• Adaptability to different time zones and urgent customer requests.
• Cultural Fit:
• Cultural awareness and sensitivity to working with a European (Austrian/German) organization.
• Entrepreneurial mindset — capable of thriving in a dynamic, fast-paced, and flexible environment.
• Open to learning and adapting if not from the die casting industry (industry-specific experience is a plus but not mandatory).

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