Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...-growing flexible workplace platform within a public company on a trajectory toward $1 billion+ in revenue. They combine premium hospitality, thoughtful design, and real-estate innovation to create exceptional workplace experiences across 65+ cities worldwide. The...
...Illinois Medical License or License Pending Certification: The successful candidate for this position will have completed an Anesthesiology residency and be board certified/eligible by the American Board of Anesthesiology What you will do: Evaluate, monitor,...
...We are looking for legal assistants to join our team. Come work with us! The duties will include obtaining client medical and billing records, organizing records to be included in personal injury settlement demands. Qualified applicants must possess strong organizational...
...Job Description We are seeking an well-experienced Jira Administrator to join our clients expanding IT Build team in the Providence, RI area. This role focuses on Jira configuration, automation, integrations, workflow development, and supporting business operations...
Family living in Palm Beach, Florida with 1 and 3 year old girls is seeking an educated, experienced, professional, active, and engaging rotational full-time nanny. Family has another residence in Southampton, New York, which they travel to at various times throughout the...