Customer Service Representative Job at Buckeye Global, San Diego, CA

cVpLTjRvQVFPN3M2NEIrT1NKU1h1UDRJMlE9PQ==
  • Buckeye Global
  • San Diego, CA

Job Description

Role: Customer Service Representative

Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)

Duration: 6 months contract (potential temp to perm)

Start date: September/October

Job description:

6 months of call center experience

Good attendance is a priority.

After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.

Candidate must have stable internet connection and equipment in case they are approved for remote.

Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM

Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling

Candidate expected to attend 60-80 calls per day.

Will handle escalated issues.

Investigatory skills/Grievance cases - researching and looking into inquiries

Epic preferred

Talkdesk Preferred - They are using this

Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.

Job Tags

Permanent employment, Contract work, Temporary work, Work at office, Remote work, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Stowers Institute for Medical Research

Research Technician II-Pillai Lab Job at Stowers Institute for Medical Research

 ...principles gleaned from natural proteins to build useful nanomachines for medicine and biotechnology. Now Hiring: Research Technician II Who we seek : S elf-motivated, inquisitive scientists with strong organizational skills and a collaborative spirit. 3+ years... 

Calculated Hire

Flight Instructor Job at Calculated Hire

 ...The ATP/CTP Instructor conducts flight training in the virtual procedures trainer (VPT), full flight simulator and classroom ground...  ...manuals and other distributed materials. Job-Specific Skills, Experience & Education Required 5 years of working experience in the... 

Talently

Director of Employee Benefits Job at Talently

 ...Job Title: Director of Employee Benefits Location: Miami, FL area (Onsite - 5 days/week) Skills: Employee Benefits Administration, Health & Retirement Plans, FMLA, COBRA, HIPAA Compliance, Customer Service, Leadership, Retail Industry About Company / Opportunity... 

New York Life Insurance Co

Corporate Security Manager Job at New York Life Insurance Co

 ...and we commit to investing in you accordingly. The Security Manager will oversee all Security/Fire Life Safety Operations in our...  ...hoc security assessment reports. Report to the Director of Corporate Security or another member of the Corporate Security... 

BRIA

Nurse Supervisor (LPN) Job at BRIA

 ...Description: At BRIA, we are community-driven with a focus on work-life balance. Our nursing homes offer a compassionate care environment, empowering you. Nurse Supervisor (LPN) Benefits: ~ PTO package and paid holidays ~ Employee rewards program ~ Growth...