Job Description

About Us:

Smallwood Renovations is a family-owned, trusted provider of high-quality exterior home renovation services, dedicated to bringing homeowners' visions to life. With quality American-made products, excellent customer service, unparalleled craftsmanship, and free design services, Smallwood has earned a reputation as the best home improvement company in Central Virginia. Don’t settle for anything less.

Job Overview:

The Administrative Assistant plays a critical role in supporting construction project operations from initial contract processing to final project completion. This position acts as a liaison between the sales team, customers, and construction team to ensure efficient scheduling, documentation, permitting, and customer satisfaction. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced environment.

What You Will Do:

· Review and process new sales contracts; ensure accuracy and completion of documentation

· Serve as the first point of contact for customers after contract signing and maintain ongoing communication

· Coordinate project schedules, deliveries, and pre-construction meetings

· Prepare and submit permitting documentation

· Maintain and organize job folders, budgets, timelines, and material lists

· Set up and finalize projects with proper scheduling, vendor coordination, and documentation

· Submit manufacturer warranties and update CRM post-project

· Process various payments throughout multiple project timelines

· Provide office support, including answering calls, scheduling appointments, and managing files

What We Are Looking For:

· Strong organizational and time management skills

· Excellent written and verbal communication abilities

· Detail-oriented with a high level of accuracy in documentation

· Ability to manage multiple tasks and deadlines in a fast-paced environment

· Customer service mindset with a professional and friendly demeanor

· Comfortable working with internal tracking systems, calendars, and permitting platforms

· Proficiency in basic office software (e.g., Microsoft Office, Adobe Acrobat, etc.)

· A valid driver’s license and a reliable vehicle are a must. Background checks are required to ensure the safety and security of our team and customers. Prior experience in the industry is not necessary!

Benefits & Compensation

• $19-$21 per hour, depending on experience
• 401(k) with matching
• Cell phone allowance
• Health insurance

Schedule

• 40 hours per week, Monday through Friday, 8 AM – 5 PM, no weekends

How to Apply

• Ready to take the next step in your career? Give us a call and ask for Ethan at (804) 359-2997 and send your resume and a brief description of why you'd be a great fit for our team to ethan@smallwoodrenovations.com.

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