We are seeking a highly motivated and results-driven Bilingual Account Manager to join our team in Weston, FL. In this role, you will be responsible for expanding existing customer accounts, building long-term client relationships, and consistently meeting or exceeding monthly sales and gross margin goals. The ideal candidate is fluent in English and Spanish, has a strong background in account management, and is passionate about delivering exceptional service in the pharmaceutical industry. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to contribute to our company’s continued growth.
Schedule: Full-time, Monday–Friday, 9AM–5PM
Compensation: $40,000-$50,000/annually
Quarterly and annual performance bonuses
Hybrid Model
Bilingual in Spanish and English
Skills/Qualifications:
• 1+ years of experience with customer service
• Delivers superior customer service, proactive, good follow-up skills, organized and motivated.
• Effective listening, communication (verbal and written), negotiation and good phone skills.
• Strong technical skills
• Knowledge of prescription drugs, OTC medications, medical supplies and equipment preferred.
• Problem-solving and analytical ability.
• Accuracy and attention to detail.
• Comfortable in a fast-paced environment
• Able to handle difficult customers with diplomacy and tact.
• Manages time effectively and adapts quickly to changing priorities.
Day to Day:
• Develop and manage customer relationships, primarily in the Caribbean region
• Respond to RFQs, prepare sales quotations/orders, and provide accurate product info
• Collaborate with purchasing and warehouse to ensure smooth fulfillment and delivery
• Cross-sell/up-sell, analyze purchasing patterns, and meet monthly sales/gross margin quotas
• Strong communication, negotiation, and customer service skills required
• Knowledge of prescription/OTC drugs or medical supplies preferred
Benefits & Perks:
🏥 Medical, Dental, Vision Insurance
⏰ Earned Time Off (ETO) – Vacation, Personal, & Holiday Pay - START with 20 days your first year! 12 PAID Holidays!
🛡️ Life Insurance & Disability Coverage
🧘 ♀️ Schedule Flexibility & Hybrid Work Options
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