Wine Club & Guest Experience Manager – Full Time
Rancho Capistrano Winery | San Juan Capistrano, CA
Rancho Capistrano Winery, Orange County’s largest winery and Southern California’s Best Winery, is seeking a full-time Wine Club Manager to lead and grow our thriving wine club community. This is a dynamic role for a hospitality professional with a passion for wine, exceptional customer service, and strategic thinking.
Key Responsibilities:
• Oversee all aspects of the Rancho Capistrano Winery Wine Club program, including member acquisition, retention, and engagement
• Serve as the primary point of contact for wine club members, providing exceptional service, timely communication, and personalized experiences
• Manage and coordinate monthly wine club releases, including logistics, inventory coordination, packaging, and pickup scheduling
• Plan and execute member-exclusive events and tastings that drive loyalty and brand connection
• Track membership data and sales performance; analyze trends and identify growth opportunities
• Collaborate with marketing and operations teams on promotional campaigns, digital outreach, and in-store signage
• Maintain accurate member records, payment processing, and compliance with alcohol regulations through VinesOS
• Lead wine tastings, educate staff on wine club offerings, and serve as a brand ambassador at all RCW locations
Qualifications:
• 2+ years of experience in wine sales, wine club management, or hospitality operations
• Strong knowledge of wine and food pairings
• Proven ability to build relationships and deliver high-touch customer experiences
• Organized, detail-oriented, and capable of managing multiple projects and deadlines
• Comfortable with POS and CRM systems; proficiency in Microsoft Office, Canva
• Availability to work evenings, weekends, and during wine club release periods and events
What We Offer:
• Competitive salary - $75k/yr with bonus potential
• Staff discounts and wine perks
• Opportunities for growth within a dynamic and passionate team
• A beautiful work environment surrounded by great food, wine, and people
⸻
To apply, please submit your resume to sylvia@ranchocapwinery.com.
...Job Summary: We are seeking a talented and creative Remote Content Writer/Copywriter to join our team. The ideal candidate will have a flair for crafting compelling content and copy that resonates with diverse audiences. This role requires a strong command of language...
...Enthusiasm for AI, design, and content creation (prior AI experience not required) Familiarity with social media platforms (Instagram, TikTok, YouTube, etc.) Working knowledge of Adobe Creative Cloud or DaVinci Resolve Interest in generative AI platforms such as...
...no matter where they come from Role Overview As an SEO Content Writer, youll be responsible for producing keyword-optimized content... ...status, or any other category protected under the law. #LI-Remote This role is open to candidates in Mexico and the expected...
...oriented Lease Administrator to join our Global Real Estate team. In this role, you will support the... ...that all invoices are received in a timely manner and develop a process that ensures... ...variance reports for the portfolio as part of the rent approval process. Perform...
A food manufacturing company is seeking a Bilingual Japanese/English Interpreter to join their team in Garden Grove, CA . This position is responsible for supporting communication between Japanese and English speakers in the company, as well as providing administrative...