Job Description

As a Senior Windows Systems Engineer within the Infrastructure Team, you will be responsible for the operation, maintenance, and automation of Windows Server environments across a global enterprise. This role focuses on delivering high availability, security, and performance for core infrastructure services including DNS, DHCP, DFS, and RDS. You will contribute to patch management, backup/restore operations, and performance tuning of Windows Server systems, while developing and maintaining automation scripts using PowerShell.

Responsibilities:

• Perform operational support and lifecycle management for Windows Server environments, including patching, upgrades, performance monitoring, backup/restoration, and documentation.
• Manage enterprise services such as DNS, DHCP, DFS, and Remote Desktop Services (RDS).
• Develop PowerShell scripts and tools to automate infrastructure tasks and reduce manual intervention.
• Participate in the global on-call rotation, ensuring high availability and responsiveness to critical system incidents.
• Collaborate with cross-functional teams on infrastructure improvements, compliance efforts, and integration with Mac and Linux systems.
• Support audit and compliance requirements, including documentation and remediation related to PCI, SOX, and other regulatory standards.
• Contribute to the team's global support model by working with remote teams and assisting during critical outages or service-impacting events.

Basic Qualifications:

• 6+ years of experience in IT, with at least 5 years managing Windows Server infrastructure in a mid-to-large enterprise environment.
• 4+ years of hands-on experience developing and maintaining PowerShell scripts for automation and operational efficiency.
• Proficient in managing Windows Server operating systems across multiple versions.
• Solid experience with enterprise DNS and DHCP administration.
• Demonstrated ability to troubleshoot and optimize core infrastructure services.

Preferred Qualifications:

• Experience supporting compliance audits (e.g., PCI, SOX).
• Familiarity with infrastructure automation and configuration tools such as Puppet or Ansible.
• Exposure to heterogeneous environments including Windows, macOS, and Linux systems.
• Ability to document and maintain operational procedures in alignment with ITIL or similar frameworks.

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