Job Description

About the Company - Are you ready to join a company that's not just a workplace, but a legacy? Welcome to Grand + Benedicts, where innovation meets tradition and where every employee is valued as a pioneer. At Grand + Benedicts, we're more than just a company-we're a tight-knit community. Our culture is rooted in heart, where every individual matters, and every client is treated as a VIP. Whether we're serving a multinational chain or a small, independent business, we bring the same passion and attention to detail to each project. But it's not all about work. We believe in striking a balance between professional excellence and personal well-being. Our workplace offers an on-site gym and wellness programs throughout the year, ensuring that employees can maintain a healthy work-life balance. If you're passionate, skilled, and eager to be part of a dynamic community that values both excellence and well-being, Grand + Benedicts is the place for you. Join us in shaping the future of retail and discover a career where your talents are celebrated. Apply now and become part of our enduring legacy.

About the Role - The Warehouse Manager performs the following:

• Oversee all warehouse operations, providing supervision and direction to warehouse personnel.
• Establish, track, and continually monitor KPIs to improve efficiency and accuracy.
• Forecast and budget costs for all warehouse operations.
• Train, coach, and hold employees accountable for performance, safety, and compliance.
• Ensure all Shipping and Receiving Associates are fully trained and proficient in using scanners for all items.
• Maintain accurate bin locations for home and overstock items, ensuring stock is received, stored, and replenished efficiently.
• Analyze labor and material cost variances to drive continuous improvement in production and handling.
• Develop and enforce strategies to identify and eliminate shipping and receiving errors.
• Supervise outbound shipments and receiving activities, ensuring compliance with company policy and customer requirements.
• Oversee warehouse equipment, ensuring proper use, maintenance, and safety.
• Maintain OSHA standards and lead warehouse safety initiatives.
• Assist with physical inventories, replenishment, and space/rack planning in coordination with Logistics.
• Utilize dashboards to track shipments, orders, and workload in real time; act as internal traffic control for workflow.
• Collaborate with Sales and Purchasing to resolve order discrepancies and ensure special instructions are followed.
• Provide leadership reports and maintain accurate documentation of warehouse activities.
• Support warehouse operations directly as a working manager when needed (receiving, picking, packing, shipping).
• Other duties as assigned.

Qualifications - The Warehouse Manager should possess the following:

• High school diploma or equivalent required; bachelor’s degree in Business Operations or related field preferred (equivalent experience considered).
• Minimum of 5 years’ experience managing warehouse operations and 5 years’ experience managing people .
• Scanner experience is required ; candidates must demonstrate strong knowledge and usage in daily operations.
• Proven ability to analyze data, labor costs, and operational performance to improve outcomes.
• Strong leadership and organizational skills with the ability to motivate and hold teams accountable.
• Excellent written and verbal communication skills; able to work cross-departmentally.
• Ability to work under pressure, prioritize, and meet tight deadlines.
• Experience working in a Customs Bonded Warehouse preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Starship, WorldShip, ScanForce, and Sage a plus.
• Ability to lift 50 lbs and perform warehouse physical activities as needed.

Salary Range - The salary range for this role is $115,000-$125,000 with annual bonus eligibility.

Equal Opportunity Statement - It is the policy of Grand + Benedicts, Inc. that employment decisions shall be based on merit, qualifications and competence. Employment practices shall not be influenced or unlawfully affected by an applicant’s or employee’s race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Grand + Benedicts complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Grand + Benedicts, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Grand + Benedicts, Inc. employees to perform their expected job duties is not tolerated.

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