Technical Support Specialist Job at Addison Group, Houlton, ME

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  • Addison Group
  • Houlton, ME

Job Description

6 month Contract-to-Hire - benefits available during contract and full benefits, PTO, 401k etc upon permanent employee conversion

$30-38/hr W2 - paid weekly

Onsite M-F in Houlton, ME 8am-5pm shift

Required - Top 3:

  1. Customer facing – excellent soft skills
  2. Desktop Support skills (Microsoft/O365, PC’s, Wise Terminals, very general)
  3. Managing client expectations and working with vendors

Years’ Experience/Degree Requirements/Certification:

2-5 years

Duties

  • Provide hands-on and remote end user support for an assigned territory via phone, email, and in person.
  • Install and maintain hardware and software for desktops, laptops, servers, smartphones, printers, and conference room equipment on the network.
  • Diagnose and troubleshoot hardware and software for desktops, laptops, servers, smartphones, printers, and conference room equipment on the network.

Job Tags

Permanent employment, Contract work, Remote work, Shift work,

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