Senior Infrastructure Engineer Job at Paladin Consulting, Southlake, TX

b3BPTjQ0QVZNTDQvNGg2T1NaU2J1ZmNQM1E9PQ==
  • Paladin Consulting
  • Southlake, TX

Job Description

Job Title: Infrastructure & Systems Engineer

Location: Westlake, TX (Onsite only)

Experience: 6 -10 years

Overview:

The Infrastructure & Systems Engineer supports enterprise infrastructure, systems, networking, and call center platforms across U.S. and Canada operations. This role provides Tier 2 3 support, manages core systems and vendors, supports regulated environments, and partners with Global HQ on network and security initiatives.

Key Responsibilities:

  • Provide Tier 2 3 support for Windows servers, virtualization (Nutanix), backups (Veeam), and infrastructure services
  • Support network operations (switches, VLANs, Wi-Fi, cabling, IPs) with escalation to HQ as needed
  • Administer Nextiva / 9Five call center systems (routing, queues, IVR, agents, analytics, troubleshooting)
  • Image, deploy, and manage endpoints using KACE; maintain asset inventory
  • Support Sales, office, warehouse, R&D, manufacturing, and remote users
  • Manage IT purchasing, vendors, renewals, SLAs, and cost documentation
  • Support identity and security tools (Okta, SSO, MFA, endpoint protection)
  • Participate in CSV, compliance, audits, and documentation (GxP/FDA/ITIL)
  • Drive continuous improvement, automation, monitoring, and capacity planning

Required Skills:

  • Windows Server, Nutanix (or similar), Veeam
  • Networking fundamentals (switches, VLANs, Wi-Fi)
  • Nextiva or 9Five call center administration
  • Google Workspace, AWS fundamentals, AI tools (Gemini)
  • Strong documentation, vendor management, and problem-solving skills

Job Tags

Work at office, Remote work,

Similar Jobs

Hire Energy

Fueling Technician (Oilfield) Job at Hire Energy

 ...HIRING ASAP Fueling Technician (Oilfield Operations) Location: West Texas Schedule: 14 days on/7 days off Rotation (Camp Housing Provided) Position Overview: We are hiring experienced Fueling Technicians to support active oilfield and frac operations on a short... 

Moffitt Cancer Center

Interoperability Engineer (Workday) Job at Moffitt Cancer Center

 ...expert in Workday integration patterns including Workday Studio, EIBs, RaaS, APIs, event-driven integrations, and streaming/data pipelines. Owns the design and operational delivery of Workday-centric interoperability initiatives, ensuring reliability and alignment with... 

Banner Health

Anesthesiology Program Director Role with Banner University Medical Center Phoenix, AZ: $500K+ Job at Banner Health

 ...Banner University Medical Center-Phoenix (BUMCP) is seeking a highly motivated and experienced Program Director (PD) for a new anesthesiology residency program. The Department of Anesthesiology- at The University of Arizona College of Medicine- Phoenix (U of A COM-P) was... 

Insight Global

Warehouse Associate Job at Insight Global

Apply now! We are hiring Warehouse Associates for a healthcare organization in Marlton, NJ. Please review the entire job description before submitting an application. Title: Warehouse Associate Openings : 6 Shifts Available: All shifts have a 30 minute unpaid...

In-Flight Crew Connections

Director of Pt121 Crew Scheduling Job at In-Flight Crew Connections

 ...Director of Crew Scheduling Job Location Charlotte, NC Category - Executive Leadership Position Type - Full-Time - Supervisory Overview On behalf of our client, In-Flight Crew Connections is hiring for a Director of Crew Scheduling with a leading...