Job Description

Who We Are:

Fulcrum Digital is a leading business platform and digital engineering services company, partnering with global organizations across industries such as fintech, insurance, higher education, and e-commerce.

Founded in 1999, Fulcrum Digital has grown to 1,300+ employees and serves over 100 global clients across the US, LATAM, Europe, and India. With deep expertise in digital transformation, machine learning, and emerging technologies, we deliver a consulting-led, integrated suite of enterprise-grade software products, services, and solutions that drive real business impact.

The Role:

The Product Owner’s mission is to work with stakeholders to create and evolve the company’s digital products. In addition to core product ownership responsibilities, this role will lead to product discovery and rationalization efforts, closely study insurance products within the Policy Administration System, and architect for reusable product templates. The Product Owner will establish and maintain the source of truth for insurance products—including rates, rules, forms, and reference data— ensuring consistency and scalability across platforms. Working closely with business, end users, and functional groups (e.g., Design, Development, Infrastructure), the Product Owner will identify opportunities to improve efficiency, drive innovation, and solve business problems to support the growth of the business. They will work with their cross-functional Product team to implement solutions that bring value to our company.

What You’ll Do:

• Lead product discovery initiatives to identify new opportunities and unmet needs within insurance operations.
• Conduct product rationalization to streamline and optimize the insurance product portfolio, eliminating redundancies and aligning offerings with business strategy.
• Collaborate with stakeholders to prioritize product features and enhancements based on market trends, user feedback, and business goals.
• Study insurance products in depth within the Policy Administration System, mapping product structures, dependencies, and lifecycle events.
• Design and document product architectures that support modularity, scalability, and compliance.
• Create and maintain pre-built product templates for rapid deployment and configuration.
• Establish and build strong relationships with relevant stakeholders including business partners and functional subject matter experts.
• Provide regular updates on both strategic and tactical plans (e.g., roadmap reviews and demos)
• Work with the team and broader organization to adopt agile practices to improve transparency, communication, effectiveness, and team happiness.
• Participate in the AW Community of Practice and bring new ideas and practices to the community.
• Provide guidance to less experienced team members and manage projects as needed.
• Drive innovation in processes while maintaining clear documentation of methods.
• Continually improve processes and maintain clear documentation of methods.

What You’ll Bring:

• 5-7 years of experience as a Product Owner.
• Strong knowledge of core functions of an insurance company and

applicable concepts.

• Deep P&C product experience and familiarity with full product lifecycle implementation.
• Ability to effectively communicate and influence using analyses at various levels, including senior leadership.
• Experience building successful business partnerships.
• Effective communicator and exceptional listener with experience persuading/negotiating trade-offs of scope and timelines.
• Strong analytical, critical thinking, and problem-solving skills with the ability to effectively resolve complex situations and issues.
• Solid project management skills with the ability to manage multiple priorities effectively and lead teams.
• Proactively conduct user research, customer interviews and lean experiments
• Ability to advise and manage expectations of stakeholders, earning trust and building durable relationships.
• Ability to make critical business decisions effectively within the scope of authority.
• Ability to work collaboratively with a team member from different business units.
• The ability to manage through ambiguous and challenging problems creatively and effectively leads to change.
• Bachelor's Degree in a relevant discipline or product development experience.

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