Phone Operator Job at Ralph Lauren, Chicago, IL

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  • Ralph Lauren
  • Chicago, IL

Job Description

Position Overview

Provide an exemplary customer experience by maintaining efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties.

Essential Duties & Responsibilities

  • Provide support with inventory preparation and execution.
  • Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness. Provide suggestions and solutions when appropriate.
  • Maintain all supplies for Office and Facilities needs and Grooming products for associates.
  • Work with Accounts Payable to make sure all invoices are approved correctly and promptly.
  • Support new and existing loss prevention procedures to support shrink reduction and all asset protection procedures.
  • Coordinate the engraving and embossing services.
  • Ensure that incoming and outgoing merchandise are processed according to company regulations and standards.
  • Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices etc
  • Responsible for the control and replenishment of supplies as requested by the General and Department Manager.
  • Demonstrate a true passion and respect for the product.

Experience, Skills & Knowledge

  • Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character
  • Strong time management skills with the ability to multi-task and prioritize effectively
  • Strong organizational skills
  • Collaborative team player willing to partner with and support all departments
  • Strong communication and interpersonal skills
  • Relevant work experience preferred
  • Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook
  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
  • Ability to operate the register, stand, move and walk for multiple hours

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.

Job Tags

Work experience placement, Work at office,

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