Job Title: Payroll call Centre representative
Location: Bronx, NY.
Duration: 3-9 Months contract (Possibilities of extensions)
Shift: 8:00 AM-4:00 PM
Schedule Notes: "1 yr of Call Center AND PAYROLL Timekeeping experience in call center environment required. Experience in a Hospital setting Onsite Bronx, NY. Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook"
Job Summary:
Customer Service Professional who handles incoming and/or outgoing calls.
Job Responsibilities:
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
-Other assignment as necessary.
-Extensive phone experience and computer literate.
Skills:
-Two (2) years of experience and Bilingual (facility specific).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs.
-Effective problem-solving to analyze a situation, identify core issue and find effective solution.
Education:
-High School Diploma or general education degree (GED).
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