Patient Care Coordinator (Contract-to-Hire)

Fort Lauderdale, FL

Responsibilities

Oversee all front-office activities, including greeting patients, coordinating appointments, managing incoming calls, processing referrals, and facilitating check-in and check-out.
Deliver a high level of patient-centered service by creating a friendly, professional, and supportive environment.
Confirm, update, and accurately document patient demographics and insurance details while collecting co-payments.
Ensure front-desk areas, patient files, and common spaces remain organized and presentable.
Partner with the centralized reception team to maintain seamless and timely phone coverage.
Respond to patient questions and concerns with discretion, empathy, and effective resolution.
Adhere strictly to HIPAA guidelines and organizational policies related to patient confidentiality.
Participate in team meetings, trainings, and clinical discussions as needed.

Qualifications

Demonstrated knowledge of HIPAA compliance and patient privacy standards.
Strong communication and interpersonal abilities with a commitment to excellent patient service.
Proven ability to prioritize tasks and remain efficient in a high-volume, fast-paced setting.
Clear written and verbal communication skills; bilingual proficiency is a plus.
Comfortable using electronic systems and standard office software; familiarity with AthenaHealth preferred.
Prior experience in a medical office or customer-facing role is strongly preferred.

Contract work, Work at office,