Job Description

Location: Chicago, IL

In office: 3 days Tues/Wed/Thurs onsite Non-negotiable / Remote Mon/Fri

Bonus: 20%

5 weeks of PTO***

• Need experience with the Marketing modules.
• Must come from a technical background.
• Will manage 4 to 7 people a team and will be hands-on as well.
• Need to have stood up an environment, some solution architecture experience, have platform management and managed vendors.
• The environment is very collaborative. Need to lead and collaborate well.

Summary

We are seeking a highly experienced and strategic Director Software Engineering, Microsoft Dynamics to lead the design, customization, and sustained delivery of enterprise-grade Dynamics 365 solutions. This role is part technologist and part team leader—ideal for someone who brings deep technical capabilities alongside demonstrated success in mentoring, scaling, and organizing high-performing teams.

This position requires prior hands-on experience with Dynamics 365, a history of leading technical professionals, and a strong background in solution architecture, development, and platform governance.

Responsibilities

Leadership & Staff Development

• Lead, mentor, and develop a team of Dynamics developers, platform analysts, and quality assurance engineers.
• Build individualized development plans; establish clear goals and performance expectations.
• Stay informed on technology trends and align team skills with strategic direction.
• Forecast needs and staff appropriately.

Technology Strategy & Architecture Oversight

• Ensure sound architectural decisions across assigned Dynamics products and applications.
• Co-own technical quality, architecture, operational readiness, and technical debt management.
• Collaborate with enterprise architecture, business technology product owners, cloud operations in solution development and maintenance.
• Evaluate and implement new tools, vendors, or technologies where needed.

Product Delivery & Execution

• Guide early-stage technical solutioning and feasibility assessments for Dynamics-related initiatives.
• Monitor solution development of the team. Ensure quality and soundness of solution development.
• Serve as an escalation point for high-severity production and technical delivery issues.

Operational & Financial Stewardship

• Contribute to project estimation, scheduling, capability planning, and budgeting cycles.
• Justify investment in productivity tooling, technical debt remediation, and staff development.
• Lead with metrics and promote data-driven tracking of delivery efficiency and platform health.

Culture & Engagement

• Champion a dynamic, collaborative team culture through team meetings, learning sessions, and internal innovation time. Champion optimization capabilities like generative AI for development and debugging and team productivity.
• Foster a sense of ownership and autonomy across the team.
• Maintain visibility across teams and act as a supportive coach and guide.

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