Job Description

IT Infrastructure Project/Program Delivery Manager

📢 THIS IS A W2-ONLY ROLE — NO C2C, NO 3RD-PARTY CANDIDATES

(All submissions from agencies or consulting firms will be automatically rejected.)

Location: Mentor, OH (Onsite)

Schedule: Full-time – Onsite 5 days/week for first month, then 4 days onsite + 1 day remote

Our client is seeking an experienced IT Infrastructure Project/Program Delivery Manager to join their global IT team. This is a critical role responsible for driving delivery of IT infrastructure initiatives, coordinating across multiple technology and business teams to deliver projects on scope, on time, and on budget.

Key Responsibilities

• Manage IT infrastructure project deliveries from start to finish, including scope, schedule, hardware procurement, and resource planning.
• Coordinate remote and onsite work with technical and functional teams across global regions.
• Provide program direction, ensuring clear understanding of roles, risks, timelines, and escalation paths.
• Serve as a liaison between Network Engineers, Cybersecurity Engineers, DBAs, System Administrators, Developers, and stakeholders.
• Monitor and enforce project schedules, vendor performance, and quality standards.
• Facilitate smooth hand-offs to IT production teams and track deliverables until launch milestones are achieved.
• Maintain and update documentation related to hardware standards, processes, and procedures.
• Identify opportunities for continuous improvement, share best practices, and implement Lean actions.
• Manage multiple concurrent projects (8–12 at a time) in areas such as M&A, application migrations, backup recovery, cybersecurity, and networking — with an initial focus on cybersecurity and networking projects.

Top 3–5 Must-Have Skills

• Experienced IT Project Manager with some Program Management experience (3–5 years managing IT infrastructure and/or application projects).
• Proven ability to deliver complex projects in a fast-paced, global environment.
• Strong oral, written, and follow-up communication skills — able to engage teams across time zones.
• Highly organized, detail-oriented, and task-driven with a strong sense of accountability.
• Able to manage budgets, funding channels, and project reporting effectively.

Nice-to-Have

• PMI or other Project Management certification (preferred but not required).

Why Join

This is a great opportunity for a motivated IT Project Manager looking to grow into a Program Management role while working on challenging, high-impact initiatives in a global organization.

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