Information Technology Manager Job at Robert Half, Charleston, SC

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  • Robert Half
  • Charleston, SC

Job Description

Job Summary

The IT Manager is responsible for overseeing the organization’s information technology operations, ensuring systems, networks, and applications run efficiently, securely, and in alignment with business goals. This role leads IT staff, manages infrastructure and vendors, and drives continuous improvement in technology services.

Key Responsibilities

  • Lead, mentor, and manage the IT team, including help desk, systems, and network staff
  • Oversee day-to-day IT operations, including hardware, software, networks, and cloud services
  • Ensure system security, data integrity, backups, and disaster recovery planning
  • Develop, implement, and maintain IT policies, procedures, and best practices
  • Manage IT budgets, forecasts, and technology investments
  • Evaluate, select, and manage third-party vendors and service providers
  • Plan and execute IT projects, including system upgrades, migrations, and new implementations
  • Monitor system performance and troubleshoot complex technical issues
  • Collaborate with business leaders to align IT strategy with organizational objectives
  • Ensure compliance with relevant regulations, standards, and security frameworks

Required Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
  • 5+ years of experience in IT operations or systems administration
  • 3+ years of experience in a supervisory or management role
  • Strong knowledge of networks, servers, operating systems, and cybersecurity principles
  • Experience with cloud platforms (e.g., AWS, Azure, or Google Cloud)
  • Proven ability to manage projects, budgets, and vendors
  • Excellent problem-solving, communication, and leadership skills

Preferred Qualifications

  • Master’s degree in Information Technology or Business Administration
  • Relevant certifications (e.g., ITIL, PMP, CISSP, Microsoft, AWS)
  • Experience with NetSuite administration, integrations, or ERP support
  • Experience with enterprise systems, ERP platforms, or SaaS environments
  • Familiarity with compliance standards such as ISO 27001, SOC 2, or HIPAA (as applicable)

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