Job Description

- Lead the team to preserve our "unconventional" profile of the Souls (in FSS) in hiring the right talent as key champions of the brand - Develop excellence in recruitment, hire talents highly skilled to deliver a true to brand experience at all times - Nurture and develop the Field Executive teams to champion the brand's lifestyle and values of kindness, empathy, inclusivity, and humility - Partner with North America Field Education Lead to support education initiaives in markets and advocate for Field Trainer support to address core opportunities in boutique. Support and partner on the delivery of meaningful trainings. - Partner with North America Field Education Lead on the trainer's schedule and priority doors for education support. - Monitor the training performance and impact on the team/market - Coach teams to elevate or maintain strong mystery shop results and elevate/maintain strong store reviews online. - Drive the Field team to deliver true to brand retail experience in nurturing and developing a team of talents. Maintain performance and retention, ensuring in-store Souls immerse into Le Labo DNA and take clients through our Le Labo journey - Partner with Head of Field Sales and Retail and West Coast Director on talent planning efforts across region, building talent capabilities and movement across North America MARKETING & AMENITIES - Accelerate the development of local amenities and partnership in the region; drive Field team to identify new opportunities to increase brand awareness and drive traffic to doors. - Partner with marketing team on visual exposure in mall and FSS, loyalty marketing programs and activations - Work closely with brand amenities manager to broaden brand awareness leveraging the alternative lifestyle marketing approach of the brand REPORTING - Champion and provide comprehensive reports to field teams and Head of Field Sales & Retail on the region performances at channel and door level - Analyze performances of new launches, key shopping moments programs, KPIs - Deliver monthly analysis on business performances highlighting opportunities and actions plans Champion and Steward Le Labo Values Commit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo mission. Demonstrate kindness and respect, empathy, inclusion, and humility, and ensure these are at the core of all interactions. Embody the values of the manifesto through our actions, and drive accountability for contributing to the growing internal culture of Le Labo. Create value and positive impact across all elements of our Brand, operations, teams, partners, and the broader world. Exude passion for Le Labo and deeply appreciate, understand the Brand DNA Drive awareness and sales of refill program Ensure deep diversity & inclusion focus and understanding for client interactions Minimum requirement of 8 succesful years of professional experience in Multi-channel management role or equivalent in relevant industry/ field. Prior experience in both Sales and Education Prior experience leading both Brand-Led Retail Stores and Department Stores Affinity with lifestyle driven brands; understanding of unique retail models Strong awareness and experience within the North America Market and East Coast Exceptional Excel and Powerpoint skills Ability to analyze large pulls of data and deliver a story from the data Think strategically and execute regional strategies and plans to drive results Lead by example, possess a strong work ethic and roll up sleeves to work alongside in-store Souls Abilily to lead and inspire a large team of various levels Entrepreneurial mindset, hands on, problem solver Superb ability to manage multiple projects and missions at the same time Ability to work in a fast-paced environment Standing, lifting, and working on feet for long periods at times will be required Displays elevated attention to detail Ability to meet required travel in market (East Cost & Midwest) While not frequently expected, open to work on weekends and holidays if necessary

Job Tags

Similar Jobs