Job Description

Summary:

The International Center provides educational programming for newly arrived immigrants and refugees with the goal of improving learners’ English proficiency and communication skills. The incumbent will develop, design, and deliver thoughtful and effective ESOL classes and provide individual support and connection to services for day laborers and their families at our office in Yonkers.

Responsibilities:

Instructional responsibilities:

The incumbent is responsible for overall beginner ESOL course development and instruction in the Yonkers ESOL program.

• In coordination with the Director of Programs, design and deliver in-person, 10-week ESOL courses over three semesters each year (September-June).
• Create thorough and well-developed beginner ESOL class curricula focusing on communicative competence for immigrants. In line with the current pedagogy, content will be meaningful and relevant to students’ self-sufficiency outside the classroom.
• Create and maintain physical and digital student portfolios and files.
• Support one part-time instructor and any program volunteer.

• Case Management responsibilities:

The incumbent will serve as the first point of contact and manage and support students enrolled in the Yonkers ESOL program.

• Assess the needs of students enrolled in the International Center’s Yonkers ESOL program. Work with other programs and Center staff and additional CCCS services, including the Day Laborer Program (DLP), to address student needs outside the classroom.
• Actively research and create awareness of educational, medical, counseling, and legal services available in Yonkers and Westchester County. Maintain an extensive referral network for these services.
• Hold weekly office hours for students to ensure they are working toward their identified goals. Work one-on-one with participants as needed. Provide ongoing support to promote learning, engagement, and retention. Manage WhatsApp groups and provide regular outreach and encouragement to students.
• Conduct participant intake including BEST Plus 3.0 pre- and post-testing, assess language proficiency, and identify goals.
• With DLP staff, conduct bi-monthly workshops based on student needs such as study skills, financial literacy, continuing education options, and job readiness.
• Track and enter student data, attendance, and case notes into funder and internal databases, including ASISTS and Zoho.
• Track and analyze attendance, learner feedback, class surveys/needs assessments, qualitative evaluation, and assist with reporting.

Training and Staff Development:

• Provide pedagogical support and act as a resource to other program instructors and volunteers.
• Actively participate in internal professional development, designated meetings, and special events, as appropriate and requested. Attend 14 hours of in-person professional development provided by the Hudson Valley Regional Adult Education Network (RAEN) each contract year.

Additional:

• Provide general administrative and program support for other Center programming as needed, including assisting with student registration, pre- and post-testing students using BEST Plus 3.0. Substitute as an ESOL class instructor as needed.
• Other duties may be assigned.

Position Type and Expected Hours of Work:

This is a full-time position and work hours are Monday through Friday with evening hours required. Classes are held on Tuesday, Wednesday, and Thursday from 6:30 to 8:30pm. Weekend hours may be required to meet student needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Remain stationary and/or ambulate for the duration of instruction and presentations, addressing and/or monitoring students.

Qualifications:

Bachelor's degree in education, ESOL or related field; Masters preferred.

Proficiency in Spanish.

Experience working with multi-level adult ESOL learners in various contexts and familiarity with an array of pedagogical approaches to second language acquisition.

Experience with digital instruction including digital skills, familiarity with remote learning platforms, and knowledge of online resources.

Experience with BEST Plus preferred.

Previous experience working with students from diverse cultural backgrounds.

Previous experience making referrals for social services, providing follow up, and tracking outcomes.

Experience with community outreach a plus.

Skills, Licenses and/or competencies required:

Highly motivated and self-starter.

Excellent interpersonal, oral and written communication skills.

Experience with data tracking and data entry across databases.

Computer literacy (expertise with Office Suite, Google Drive, and Zoom).

Ability/willingness to work evenings and occasional Saturdays.

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