Location: Atlanta, GA (Hybrid)
Type: Full-Time
Reports To: Head of Customer Experience
About the Role
AdPipe is helping top brands transform how they use video, accelerating timelines, reducing cost per asset, and making creative more scalable than ever before. As enterprise adoption grows, we need CSMs who can turn great implementations into long-term partnerships.
You’ll help customers unlock the full value of AdPipe, faster workflows, scaled creation, and clear results. You’ll manage high-value accounts post-sale, help orchestrate rollouts, deliver business reviews, and guide customers toward outcomes that matter.
This role is for someone who wants more ownership, more access, and more impact. You’ll work closely with our CX leader, Product, and Sales to drive measurable results and long-term retention.
You’ll work on strategic accounts, with a product customers love, in a market that’s moving fast.
What You’ll Own
What We're Looking For
About AdPipe
AdPipe is an AI-powered video platform that transforms underused footage into revenue-driving content. We help enterprise creative and marketing teams create more video - faster, easier, and with less lift. By converting existing footage into modular content blocks, our platform makes it simple to reuse and remix video across teams, channels, and campaigns, eliminating bottlenecks and boosting performance.
Trusted by global brands in CPG, Hospitality, Logistics, and Industrial verticals, we accelerate production, improve ROI, and deliver impact at scale in a video-first world.
We operate on four values: Be ambitious. Do what you say. Feedback is fuel. Lead with empathy.
We're a high-care, high-feedback culture where the best idea wins, and we move fast with urgency, humility, and humor.
What We Offer
Send email to sam@adpipe.com to apply.
At AdPipe, we welcome people from all backgrounds and experiences. We’re building a diverse, thoughtful team that reflects the creative world we serve.
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