Job Title: Direct-to-Consumer (DTC) Sales & Customer Service Specialist
Location: Oceanside, CA
Reports to: Sales Manager
Employment Type: Full-Time
About Haydenshapes:
Haydenshapes Surfboards is a global surfboard brand known for innovation, design, and quality. With a foundation in performance and a commitment to aesthetic excellence, we pride ourselves on pushing boundaries in surfboard design while delivering premium experiences to surfers worldwide. Our products are distributed in over 70 countries, with our direct-to-consumer (DTC) channel being a fast-growing and critical part of our business.
Position Overview:
We are looking for a passionate and driven DTC Sales & Customer Service Specialist to join our team. This role is responsible for supporting the online sales process, nurturing customer relationships, and delivering best-in-class service across all touchpoints. You’ll serve as a key brand ambassador, helping surfers select the right boards, troubleshoot issues, and ensure a seamless end-to-end experience that reflects the quality of Haydenshapes.
Key Responsibilities:
Other Responsibilities
Qualifications:
Why Work With Us:
This is a full time, on-site position based out of our office / warehouse in Oceanside, CA. Hours are Monday-Friday, 9:30am-6pm.
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