is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...deposits Maintain online property listings on platforms such as Zillow and Apartments.com Ensure units are move-in ready and assist with inspections Assist with issuing notices and monthly rent collection Build relationships with potential renters and provide...
...levels. Products are designed for commercial, science and military applications on a wide range of platforms including ground stations and vehicles, marine craft, aircraft, satellites and other spacecraft. Activities entail a mix of design, simulation and hands-...
...Key Responsibilities: Design and develop responsive websites, landing pages, and digital assets with a strong focus on UX/UI best practices... .... Must-Have Qualifications: ~7+ years of experience in web or product design ~ Strong portfolio showcasing UX thinking,...
...A well-established packaging company in the Los Angeles, California area is seeking an experienced International Logistics Manager to oversee and optimize global transportation, freight coordination, and inventory flow. This role is responsible for managing the movement...
..., including Wilson Language Training* Job Type: Full-time Benefits: Dental insurance Flexible spending account Health insurance Retirement plan Schedule: Monday to Friday Ability to Commute/Relocate: St. Louis, MO 63131. Reliably commute...