Job Description

Who we are:

Dorsett Controls is a leading provider of innovative automation solutions, specializing in custom control systems and services across a diverse range of industries, including HVAC controls and water/wastewater SCADA systems. With a commitment to precision, reliability, and cutting-edge technology, we help organizations optimize operations and enhance efficiency. At Dorsett Controls, we are dedicated to delighting our customers, creating innovative experiences, and pursuing excellence. Our team is focused on delivering outstanding results, and we are seeking motivated individuals to join us in shaping the future of the control systems industry.

What we need:

We are looking for a Control Center Operator to join our team in Georgia. In this position, you will be part of a team that monitors the automation control points for the Ft. Eisenhower military base, with an emphasis on the HVAC base-wide system.

Your Responsibilities:

• Monitor alarms, answers phone calls, troubleshoot and resolve issues from the control room.
• Create service order for trouble calls, dispatches UMCS Automation Technician and/or refers service order for mechanical issues to the corresponding contractor.
• Log and create Dig Permit work orders.
• Maintain tracking log for all trouble calls and alarms; keeps track of all issues in the UMCS Daily Log.
• Log all phone calls, visitors, and all changes made in the automation system in the UMCS Daily Log.
• Prepares reports from database.
• Create point-to-point spreadsheets for UMCS Automation Technicians.
• Create Graphical Programmable Language (GPL) to maintain building set points and time-of-day scheduling for energy management and human comfort.
• Create graphics display to properly display building footprint and/or equipment schematics.
• Monitor utility prices and alerts management when it is feasible to run the peak load shaving generator plant.
• Take the appropriate actions during a utility load shed event.
• Monitor and track the post's consumption of natural gas during a service curtailment period.
• React properly to an electrical power outage and document the events that occurred for use in preparing an after-action report (AAR) as specified in the UMCS Standard Operating Procedures manual.
• Identify areas of process improvement and discuss solutions with supervisor.
• Obey all federal, state, and local laws.
• Other duties as assigned.

How you qualify:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

How you qualify:

Associates degree or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Customer Service/Office Environment Experience

Certificates, Licenses, Registrations

HVAC preferred

Equipment/Systems Skills

To perform this job successfully, an individual should have knowledge of Internet software, be Proficient with Microsoft Office Suite, and related program software. Ability to operate standard office machines such as copier, computer, fax, calculator, etc. and proficient in typical office technologies such as computers, tablet devices, and associated software.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Supervision Requirements

Work autonomously without direct supervision.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds.

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or listen. The employee is occasionally required to stand, walk, and lift to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Dorsett Controls is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Compensation details: 18-19.5

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