Call Center Representative Job at Russell Tobin, Lehi, UT

cTVDTjRvUWRNTDQvNEJ5UFFwZVl2L1lQMnc9PQ==
  • Russell Tobin
  • Lehi, UT

Job Description

Duration - 3 months with Possibility of FTE

Job Title:-Member Advocate (Customer Service Representative)

Hybrid - 2 days office (Monday-Tuesday)

Pay Rate:- $19/hr

About the role :

This is a temporary Member Advocate Contractors to join our Customer Experience team in Lehi, UT. You will be joining us for the most critical time of the year. January 1st is the "Super Bowl" of healthcare, as new health plans launch, and our members are actively engaging with their benefits. Your primary responsibility will be to ensure a seamless and exceptional experience for them during this peak period.

Day to Day:

  • Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support
  • Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
  • Support and cultivate office culture that aligns with their values and incorporates the outstanding aspects of the team

Schedules: (30 min lunch break)

  • 9-2pm (22.5 hours)
  • 10-3 pm (22.5 hours)
  • 11-4 pm (22.5 hours)
  • 9-4 pm (32.5 hours)

Training:

  • 1.5 weeks to prepare you for success.
  • Hours will be 10-3 and you cannot miss 1 day or 1 minute

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Temporary work, For contractors, Work at office,

Similar Jobs

ManpowerGroup

Customer Service Specialist Job at ManpowerGroup

 ...During Training: Monday- Friday from 8:00am-5:00pm ET Schedule After Training: There are various shift available for this role. * Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week * Saturday Squad Shifts- working every Saturday... 

Sapsol Technologies Inc

Golang Developer Job at Sapsol Technologies Inc

 ...Must have: AWS Greengrass and IoT Core Engineer with Golang. Experience : Relevant experience of 10+ Years Design and implement...  ..., telemetry ingestion, and rule-based data routing. Develop and deploy Lambda functions and containerized applications on edge... 

The UPS Store

The UPS Store Full-Time Center Associate Job at The UPS Store

 ...outstanding customer service to walk-in customers and telephone inquiries* Continuously practices good listening skills with customers, UPS Store team members, and leadership* Takes ownership of the customer's shipping needs and offers viable solutions* Takes action to... 

Grimmius Cattle Company, Inc.

Laboratory Scientist- Genotyping Job at Grimmius Cattle Company, Inc.

About the Role We are looking for a motivated Laboratory Scientist to join the genotyping team at Grimmius Cattle. The technician will support high-throughput processing of bovine DNA samples and contribute to the success of our large-scale breeding and genetics program...

Semper Consulting

Sales Representative (Entry Level) Job at Semper Consulting

 ...at Semper Consulting, you will be introduced to the fundamentals of professional selling through real-world experience and hands-on training. In this entry-level role, your focus will be on learning proven sales strategies, developing communication skills, and implementing...