Call Center Representative Job at Dexian, Plano, TX

cUphUDZZWVZNYmMrNWh1T1RKMmR0UFlOMmc9PQ==
  • Dexian
  • Plano, TX

Job Description

Job Description:

In this position you will be a resource in part of a complete call center buildout.

This resource will be part of the "call center for patient services". Patients call in when having first level troubleshooting issues with their devices-- including mobile app support/ Bluetooth issues... etc. The resource will be responsible for answering these calls and finding resolution for the patients or escalating the call to the appropriate party.

Experience:

Required:

  • Strong communication skills-interpersonal, verbal, and written.
  • 2-5 years required experience in a call center, customer service in a medical field, or technical support role
  • Proficient with computers and common Microsoft applications.
  • Critical thinking/judgment and effective problem resolution

Preferred:

  • Sleep study and sleep apnea background or knowledge
  • Multi-tasking skills with proven results.
  • Basic knowledge of medical device industry and specifically, Inspire technology, sleep apnea, sleep studies, and upper airway stimulation therapy.

Job Tags

Similar Jobs

VC5 Consulting

Entry Level Recruiter (Sales Focused) Job at VC5 Consulting

 ...rewarded and personal growth is encouraged. Job Description: Looking for a career where your hustle pays off? We're hiring an Entry-Level Recruiter to join our team! As a Recruiter, you'll be connecting with people and helping them find their dream jobs. It's a fast-... 

Planet Pharma

Research Associate Job at Planet Pharma

 ...Hiring for multiple levels of RAs Job Summary: Responsible for conducting research, development and manufacturing laboratory experimentation and other scientific activities to support Ventana projects. Exercises technical expertise and discretion in the design,... 

AdaptHealth LLC

DOT Certified Delivery Driver - DME Supplies Job at AdaptHealth LLC

 ...Job Duties: Operates sprinter, box truck or other vehicle at or above 10,001 pounds...  ...of all DOT requirements including travel log and be able to present upon demand by a...  ...background essential Military, delivery driver with sales component or health care technician... 

Live Oak Environmental - Huntsville

Asl Driver Job at Live Oak Environmental - Huntsville

 ...assigned vehicles and document checks utilizing the standard DVIR (Driver Vehicle Inspection Report). Immediately report all unsafe...  ...necessary to perform the job. Education and Experience Education: None Required. Experience: One (1) year of experience... 

Jamison Professional Services

Data Entry Clerk Job at Jamison Professional Services

 ..., promotion, transfer, termination, and all other matters of employment. Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills. All applications must be submitted through our...