Call Center Manager- Onsite! Job at Adecco Permanent Recruitment, Greensboro, NC

cTVlTDdJRVhOYjA0NEJDTFQ1V1d2ZmtPM0E9PQ==
  • Adecco Permanent Recruitment
  • Greensboro, NC

Job Description

Adecco Permanent Recruitment is seeking a Call Center Manager in the Greensboro, North Carolina market. Qualified candidates for this position will have 2-5 years of experience as a Call Center Manager, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.

Necessary Qualifications:

  • 2-5 years of Customer Support Lead experience
  • Maintaining up-to-date workflows for documentation, Bot automation, Best Practices
  • Leading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support Team
  • Coordinate with team project completion ahead of client deadline
  • Management skills include coaching, mentoring, providing feedback, navigating high functioning teams through changes in the business

Equal Opportunity Employer/Veterans/Disabled​

Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to h ttps:// T

Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:​

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance​

*Los Angeles County Fair Chance Ordinance for Employers

​*San Francisco Fair Chance Ordinance

Job Tags

Permanent employment, Local area,

Similar Jobs

Scientific Search

CNC Machine Operators-3rd Shift Job at Scientific Search

 ...CNC Machine Operators 3rd Shift hours are Mon-Fri 10:30p-7:00a Overview The ideal candidate with be responsible for setting-up, operate and troubleshoot CNC machines according to scheduled orders to produce quality machined parts for the Aerospace and Automotive... 

The Clorox Company

Captial Project Manager - U.S. Cleaning Job at The Clorox Company

 ...Your role at Clorox: Leadership for Cleaning Technical Services capital project engineering initiatives. This position will be involved with and provide solutions to a wide range of problems using in-depth knowledge of specific manufacturing operations combined with... 

Reload transport INC

CDL A Truck Driver Job at Reload transport INC

Looking for a good and reliable driver: - 65 cents per mille - 4 weeks on the road - good driving record - no criminal record

Organized Power In Numbers

Staff Attorney Job at Organized Power In Numbers

 ...including for remote and regional positions. Our ideal Staff Attorney is a goal-driven, detail-oriented, problem solver who is...  .... They will ideally have experience representing low-wage immigrants in detention and deportation defense, and a willingness to learn... 

Onvida Health

Occupational Therapist Job at Onvida Health

 ...Summary: The Occupational Therapist will provide diagnostic evaluations and treatment to assigned patients, and help patients reach maximum performance level, restore function, prevent disability, and use skills learned to the fullest to function in the community within...