Job Description

Our AT&T Hotel's F&B Team is looking for their next barista for our Moon Tower Cafe at Rowling Hall!

Summary: Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner.

*Must have the following availability: MONDAY-FRIDAY 6AM-2:30PM; this Cafe mirrors UT's school-year schedule, so there are periods in the year where it closes when students are not in-class.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

• Maintains accurate production pars and inventories in the customer service and             merchandising areas.
• Prepares espresso orders for customers and catering using standard measures and      recipes.
• Completes production and par lists, pre-meal checklists, requisitioning and waste lists.
• Adheres to policies and procedures to ensure consistency in the guest experience.
• Enters orders accurately into the POS devise, accepts cash and charge payments.        Accurately makes change.         
• Follows standard procedures for making refunds.
• Responsible for all assigned change funds and cash receipts ensuring that the cash      drawer is in compliance with overage/shortage standards.
• Required to replenish condiments, beverages, and general supplies while    maintaining cleanliness of service area.

Food Safety/Sanitation

• Responsible for ensuring proper presentation, portion control, and maintenance of           proper serving temperatures – follows HACCP standards
• Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
• Handles foods items appropriately during preparation
• Ensures proper food preparation by utilizing approved recipes and in following     prescribed production standards
• Keeps display equipment clean and free of debris during meal service as assigned
• Cleans equipment, as assigned and in a timely fashion
• Cleans workstation thoroughly before leaving the area for other assignments

Customer Service

• Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions
• Interacts with customers in a manner to ensure customer satisfaction
• Greets customers courteously
• Serves customers quickly, Does not allow back-ups or snags in serving lines
• Serves customer food and beverage orders quickly, in proper portions, in a courteous    demeanor
• Demonstrates a complete understanding of daily menu items and explains same to        customers accurately
• Relays relevant comments from customers directly to supervisors
• Interact with customers and resolves customer complaints in a friendly and service        oriented manner
• Consistently exhibits the ability to keep up with peak cafeteria hours and does so           calmly, accurately and efficiently
• Checks to ensure that all display foods are merchandised attractively per standards
• Serve food neatly and attractively per standard

Physical Safety

• Ensures corporate and OSHA safety standards are followed
• Follows principles of sanitation and safety in handling food and equipment
• Cleans up spills in the dining area, his/her own work area immediately.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass:

• Paid Vacation Days (after 90 days of employment)
• Annual Merit Increases
• 11 Paid Holidays (after 90 days of employment)
• Ride the Bus for Free
• Free Daily Shift Meals
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

Job Tags

Full time, Immediate start, Monday to Friday, Shift work,

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