Job Description

Assistant General Manager – Upscale Restaurant

$80,000 - $95,000

This renowned, upscale local restaurant, known for its quality ingredients and creative menu, is seeking an Assistant General Manager who brings a true passion for hospitality and outstanding service.

Company:

• Upscale, full-service restaurant known for excellent guest service and quality ingredients
• Well established, having been part of the community for over 40 years

Benefits:

• Medical, Dental, Vision insurance stipend
• 2 weeks PTO
• Discretionary bonus eligible

Your Role with the Company:

• Ensure adherence to all restaurant policies, procedures, standards, specifications, and training programs on a timely basis
• Oversee compliance with health, fire, and safety codes, including food preparation, service areas, and building maintenance
• Monitor food preparation and presentation to ensure high standards of quality and consistency
• Assist in food service tasks when needed, including clearing tables and serving guests during peak times
• Investigate and resolve customer complaints related to food quality, service, or facility issues
• Manage daily cash handling and receipt reconciliation in accordance with financial policies
• Lead, organize, and facilitate training programs for new and existing employees
• Participate in hiring and termination decisions, conduct performance evaluations, and help resolve personnel issues
• Analyze procedures and identify opportunities for improving service, performance, and safety
• Assess staffing levels and assist with recruitment and scheduling of hourly employees
• Support a variety of administrative tasks, including scheduling, onboarding, recruitment support, maintaining employee records, and light inventory ordering

Qualifications:

• Minimum 4+ years of experience as an Assistant General Manager in a high volume ($6M+) full-service upscale restaurant
• Proven experience in a full-service setting with the ability to thrive in a fast-paced environment
• Passionate about food education and able to inspire team members
• Dedicated to improving team cohesion and expanding performance
• Skilled in evaluating and enhancing operational procedures
• Willing and able to support the General Manager with any operational or team needs, stepping in as necessary to ensure smooth day-to-day execution

EOE – EQUAL OPPORTUNITY EMPLOYER

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